Frequently Asked Questions

Here are some questions
we always get asked about.

You ask, we answer.

Will my credit score be affected?

No. At this stage, we are not conducting credit checks so it will not be affected at all. However, as part of the lending criteria, your broker or lender will run a credit run later.

My requirements are complex, can you still help?

Yes. We are experienced with complex situations through helping countless clients on a day-to-day basis.

Is my personal information secure?

Yes, your data is protected by the bank-strength security infrastructure. We are not using generic online forms providers to collect data and we are fully compliant with Australian regulations.

I am a first home buyer, can you help?

Of course! It is our absolute pleasure to help first-home buyers in getting their first mortgage.

How long does it take to get approved?

It depends on your individual requirements. We have had clients whose mortgages got approved within the same day.

How quickly can you start the approval process?

As soon as we verify your details.

Can I submit a complete mortgage application?

Yes, you can! At the end of the qualification process, you will have the option to submit online application if you wish to. The process will only take 5 minutes.

Can't find the answer you're looking for?

Have a chat with our team.

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